Convenience & Comfort

Faq

Have Questions?

Order Tracking

Curious about the status of your order? Use our order tracking tool to get real-time updates on your package’s location and estimated delivery date. Simply enter your order number and email address, and we’ll provide you with the latest information.

Feedback

We value your input. Share your thoughts, suggestions, or compliments with us. Your feedback allows us to continuously improve and tailor our offerings to better serve you. We’re all ears!

Returns and Exchanges

Sometimes a purchase doesn’t work out, and that’s okay. Our hassle-free returns and exchanges policy ensures that you can shop with confidence. Learn about our return process and how to initiate an exchange or refund.

Privacy and Security

Your privacy and security are of utmost importance to us. Discover how we protect your personal information, ensure secure transactions, and uphold industry standards for data protection.

Product Support

Got a technical question about one of our products? Our support team is here to offer guidance. Whether it’s troubleshooting, installation tips, or product specifications, we’re dedicated to helping you make the most of your purchase.

Contact Us

Have a question? We’re here to help. Reach out to our customer service team via email, phone, or live chat. We’re available during business hours to assist with any queries or concerns.

Compassion is at the Heart of Our Care.

Welcome!

YOU WISH IT WE PROVIDE IT

Contact

+237 6 53 77 98 67

Location
Tam Tam Yaounde

Support Central

Welcome to our Support Central! Our dedicated customer care team is here to help you with any questions, concerns, or feedback. From order assistance to product support, we’ve got you covered.

Help Oasis

Welcome to our Help Oasis! Here, you’ll find the support you need. Our customer support team is dedicated to ensuring your satisfaction. Reach out to us with any questions

Care Connect

Welcome to Care Connect, your Assistance Center! Our team is here to provide the assistance you need. Whether it’s order-related or product support, we’re just a message away. 

Helpful Hands Hub

Our Helpful Hands Hub, our team is ready to lend a helping hand. From any queries about your order to seeking product advice, simply reach out to us. We’re committed to supporting you.

We value your thoughts and ideas. Whether you are a customer, a potential partner, or just a curious individual eager to learn more about Otroli , we encourage you to connect with us. Follow our social media channels to stay updated on the latest news, promotions, and more. We love engaging with our community, so don't hesitate to join the conversation and be a part of the Otroli journey!

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